Startup
Sector:
AI
Software
10/15/2024
San Francisco, CA USA
Decagon
completed $65 million Series B Round funding. Investors include
Bain Capital Ventures (lead), A* Capital, Accel, BOND, ACME Capital.
About
Decagon is the leading conversational AI platform empowering brands to deliver concierge customer experience with AI agents. Combining the power of natural language with the precision of code, Decagon’s Agent Operating Procedures (AOPs) enable enterprises to build, optimize, and scale AI agents for secure, reliable, always-on customer service. Whether resolving issues or proactively helping customers discover greater value, Decagon builds meaningful connections between brands and customers that are authentic, intelligent, and truly satisfying—redefining what customer experience should be.
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