Sector:
SalesTech
Software App
AI
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About
Notch is an autonomous AI customer support platform built for leaders who care about outcomes. Acting like a company's best support agent, only faster, smarter, and always on, Notch autonomously resolves complex customer inquiries with precision and brand consistency across any channel and language. Notch has processed 10+ million tickets for leading brands in eCommerce, gaming, and SaaS, achieving enterprise-grade resolution rates of 70-87% within 12 months of deployment. Through its TRUE Resolution model, Notch charges only for cases resolved end-to-end by its AI agents, aligning its success with measurable business impact.
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